Privacy Policy and Terms of Service

This Privacy Policy and our Terms of Service become effective upon your download, access, or use of the Application. Use of the Application is at your own risk. You are responsible for ensuring that your use of the Application complies with all applicable laws and industry standards.

Limitation of Liability: To the fullest extent permitted by law, Coqnit Pte Ltd shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or related to your use of the Application. You agree to indemnify, defend, and hold harmless Coqnit Pte Ltd, its officers, directors, employees, and agents from any claims, losses, liabilities, or expenses resulting from your use of the Application or violation of this Policy.

2.1 Information You Provide Voluntarily

When you register for, access, or use the Application, you may provide us with:

• Registration Data: Name, email address, phone number, password, and account credentials;
• Transaction Data: Purchase history, payment information (processed securely via third-party payment processors), responses to offers or surveys;
• Support Communications: Information shared when contacting us for assistance or feedback;
• Preferences: Settings, notifications preferences, and customization choices.

We may use this information to:

• Provide, maintain, and improve the Application;
• Process transactions and send related confirmations;
• Communicate important updates, security alerts, and administrative messages;
• Deliver personalized features, support, and (with your consent) marketing communications.

2.2 Information Collected Automatically

When you access the Application, we may automatically collect:

• Device information (model, manufacturer, operating system, unique device identifiers);
• Network information (IP address, mobile carrier, browser type);
• Usage analytics (features accessed, time spent, interaction patterns, crash reports);
• Location data (if enabled and permitted by your device settings).

This data helps us optimize performance, troubleshoot issues, prevent fraud, and enhance user experience.

We process your information to:

• Operate, secure, and personalize the Application;
• Fulfill contractual obligations and provide customer support;
• Comply with legal, regulatory, and enforcement requirements;
• Analyze usage trends and improve our services;
• Communicate with you about updates, promotions, or policy changes (you may opt out of marketing communications at any time).

We do not sell, rent, or trade your personal information.

We may disclose your data only in the following circumstances:

• Legal Compliance: When required by law, subpoena, court order, or governmental request;
• Protection of Rights: To enforce our Terms, protect the safety of users or the public, investigate fraud, or address security incidents;
• Business Transfers: In connection with a merger, acquisition, financing, or sale of assets, where user information may be transferred as a business asset. Affected users will be notified via email or prominent notice prior to any change in data handling practices;
• Service Providers: With trusted third-party vendors who assist in hosting, analytics, payment processing, or customer support — under strict confidentiality and data protection obligations.

• Uninstall: Stop all data collection by uninstalling the Application via your device or app store settings.
• Marketing Opt-Out: Unsubscribe from promotional emails by following the link in any message or contacting us directly.
• Data Requests: Request access, correction, deletion, or portability of your personal data by emailing contact@coqnit.com.
• Permissions: Manage device-level permissions (e.g., location, camera, contacts) through your device settings.

Note: Certain core functionalities may require specific data; disabling collection may limit Application features.

We retain your personal information only as long as necessary to:

• Provide and maintain the Application;
• Comply with legal, accounting, or reporting obligations;
• Resolve disputes and enforce agreements.

To request deletion of your User-Provided Data, contact contact@coqnit.com. We will respond within a reasonable timeframe. Please note that anonymized or aggregated data may be retained for analytical purposes, and some data may be required for core Application functionality.

We implement administrative, technical, and physical safeguards designed to protect your information against unauthorized access, alteration, disclosure, or destruction. These include encryption, access controls, secure development practices, and employee training.

However, no method of electronic transmission or storage is 100% secure. We cannot guarantee absolute security and encourage users to safeguard their credentials and devices.

We may revise this Policy periodically to reflect changes in our practices, technology, or legal requirements. Updated versions will be posted within the Application and on our website, with the “Last Updated” date revised. Material changes will be communicated via email, in-app notification, or other prominent means. Continued use of the Application after changes constitutes acceptance of the updated Policy.

By downloading, accessing, or using the Application, you consent to the collection, use, disclosure, and processing of your information as described in this Privacy Policy. “Processing” includes collecting, recording, storing, adapting, retrieving, consulting, using, disclosing, erasing, or otherwise handling your data.

For questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact:

We aim to respond to all legitimate inquiries within 30 days.

• Coqnit Founding Membership is offered at the Founding Member price of US$29 per month.
• The Founding Member price is reserved for the first 100 members who join during the early-access period.

Founding Members receive broad access to Coqnit during early access. Some features, usage limits, or functionality may evolve as Coqnit develops and scales.

Founding Members are not charged during the early-access registration period. Billing begins when the Coqnit application launches and the subscription becomes active.

Once billing begins, the subscription automatically renews monthly unless cancelled.

You may cancel your subscription at any time. Cancellation will prevent future recurring subscription charges.

If you believe you have been charged incorrectly or experience a billing issue, please contact us at contact@coqnit.com or via WhatsApp at +65 6208 2748.

We will review billing issues on a case-by-case basis and work with you to resolve any incorrect or unauthorized charge.